Question 1

What's included in the free plan?

Accepted Answer

Our free plan gives you access to all features and crawlers with complete datasets—no strings attached. It's free forever and perfect for getting started!

Question 2

Can I modify my subscription anytime?

Accepted Answer

Absolutely! You can upgrade, downgrade, or cancel your plan through your billing settings. Upgrades take effect immediately, while downgrades and cancellations occur at the end of your current billing cycle.

Question 3

Is datamonkeyz suitable for small businesses?

Accepted Answer

We've designed our pricing to work for businesses of all sizes. Our affordable plans provide ready-made crawlers that collect data and automate tasks, delivering excellent ROI regardless of your company size.

Question 4

Do you work with enterprise clients?

Accepted Answer

Yes, we proudly serve many global enterprises! For larger organizations with complex requirements, we offer Custom plans with additional integrations, enhanced security, and governance features. Contact our sales team to discuss your specific needs.

Question 5

What is a credit?

Accepted Answer

Credits are our usage currency for data extraction operations. Each action (like extracting a listing or sending a message) costs a specific number of credits. For example, if extracting one row costs 1 credit and you extract 100 rows, you'll use 100 credits. This pay-for-what-you-use model ensures cost efficiency.

Question 6

What is a crawler?

Accepted Answer

A crawler is our term for a web scraper or automation tool that browses the internet on your behalf. Your subscription plan determines how many crawlers you can run simultaneously, allowing you to scale your data collection efforts.

Question 7

How long is my data stored?

Accepted Answer

We temporarily store your collected data on our secure servers. For efficiency and GDPR compliance, data is automatically deleted after a retention period that varies by plan—7 days for free plans and up to 28 days for advanced plans. You can always export your data before deletion.

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